Shipping policy
Welcome to [Your Store Name]. We are committed to delivering your order accurately, in good condition, and always on time.
1. Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, along with a tracking number.
2. Shipping Rates & Delivery Estimates
Standard Shipping: Estimated delivery time is 3 to 7 business days across India.
Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout. (Or: We offer Free Shipping on all prepaid orders across India).
3. Shipment Tracking
Once your order is dispatched, you will receive a shipment confirmation email/SMS containing your tracking ID and the courier partner link.
You can track your order status in real-time using the provided tracking link.
4. Non-Delivery / Undelivered Packages
If a package is returned to us due to an incorrect/incomplete address provided by the customer or failed delivery attempts by the courier, our team will contact you to arrange a re-delivery. Additional shipping fees may apply for re-dispatch.
5. Damaged or Missing Shipments
If your order arrives damaged or if items are missing, please contact us immediately at [Your Support Email] with your order number and photos/videos of the damaged item/packaging.